Citizen Complaints

The Baltimore Police Department is responsible for protecting Baltimore’s citizens and visitors, while detecting crime, regulating traffic, and effectively managing a variety of complex issues. The Office of Professional Responsibility was established for the purpose of investigating allegations of misconduct by members of the Department, while ensuring that all personnel abide by the rules and regulations governing their conduct. Upon receipt of a complaint or allegation, every effort is made to ensure a thorough, fair, and timely investigation is conducted.

How to File a Complaint

Email: [email protected]
24-Hour Complaint Intake Hotline: 833-288-7245
Telephone: Office of Professional Responsibility 410-396-2300
In-Person at any district police station
U.S. Mail

You may also file an anonymous complaint if you do not wish to be identified.

If you wish to make a complaint against a member of the Baltimore Police Department, you may do so by going to any police facility. You may not be turned away or instructed to go to another location to lodge your complaint. If you are turned away from the police facility, request to see a supervisor and request the name and badge number of the police officer who has refused to take your complaint.

*This electronic form will be sent directly to an investigator in the Office of Professional Responsibility.

If your complaint is in reference to abusive language, harassment, false imprisonment, false arrest, or excessive force, the Baltimore Police Department requests that you complete a  Civilian Review Board (CRB) Form and attach it to your complaint.

If you do not wish to file a complaint at a police facility, you may file a complaint in person or by calling any of the following locations:

Office of Professional Responsibility
2524 Kirk Avenue
Baltimore, Maryland 21218

Human Relations Council
6 Saint Paul Street
Baltimore, Maryland

Legal Aid Bureau
500 E. Lexington Street
Baltimore, Maryland 21202

Civilian Review Board
CivilianReview Board Website 
7 E. Redwood St. 9th Floor
Baltimore, Maryland 21202

For more information about the Civilian Review Board, please visit: 


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